Hi, I had trouble with the remote control for my Echostar AD3000IP for some time, but managed to solve the problem. Mine had unresponsive keys - really had to push hard to activate the button and after some time they just would not work. If your problem was different then the following will be of no use to you:- If you are not happy about opening your remote control then this will not help, but it may like me save you a lot of frustration and possibly a few quid!!!

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I took the remote apart and guessed that the conductive paint (I think) was wearing off, so initially I used a piece of Kitchen foil as a conductor (red LED would respond instantly). I wish to upgrade to the latest software which I am informed is 300. I have read the manual but it doesn’t help what so ever. I have downloaded from echo star 300 to my pc but can’t open it with anything or know how to transfer it to my receiver, so I think doing it from a sat is best. I have gone into menu 6, 6, 5. And it reads: - 1= Hotbird 2= 13 E 3= 12539 4= H 5= 27500 6= auto I realise that these are the settings to the last channel I viewed, when I press red after 5 seconds of a blank screen it informs me that the upgrade has failed.

My questions are: - 1 where do I find out what software I’m on currently? 2 How do I upgrade to the latest software and will it install new sats that have been installed since my software was made?

(Step by step please) 3 what are the advantages of doing this? I would appreciate if you could help me on this matter. 1 Installation of the EchoStar SoftwareLoader onto the PC 2 Connect the receiver to the PC 3 Get the latest software update 4 Start the EchoStar SoftwareLoader 5 Configure the EchoStar SoftwareLoader 6 Upload the receiver's user defined data 7 Download the latest software into the receiver 8 Download the uploaded userdefined data into the receiver 9 Troubleshooting 2 says Connect the receiver to the PC is this by the serial port on the receiver? And can I connect it to a usb on my pc and if so is it a dedicated lead and where do I get one?? I have downloaded the Bootstrap and the Echoloader, the Echoloader works but ad3000ipvcs_boot_old20ta wont open it keeps asking me to 'open with' any ideas i dont know what program its in i tried word and a browser but no joy.